Returns & Refunds FAQsHow do I know if my product is eligible for a refund and/or replacement?How long do I have to initiate my request for a refund or replacement?How do I pack my return parcel to make sure it arrives in adequate condition?What can I do if my return request was not accepted?Do I have to pay shipping charges when I return a product?How can I track my return?How long will it take to receive my replacement?How will I get my refund and how long will it take?Do I also get refunded the shipping charges when returning a product?Do I have to pay shipping charges when I return a product?Do I have to return all products in my order?Can I return my items after the return window has expired?Issue still not solved?Contact UsCustomer Care